Customer Service Representative - State Farm Agent Team Member
Full Time • Orlando/ Oviedo, FL
Responsive recruiter
Benefits:
- 401(k) matching
- Paid time off
- Training & development
Position Overview:
A successful State Farm Agent is seeking an energetic and driven professional to join our team as a Customer Service Representative. In this role, you will help grow our business by building meaningful customer relationships, delivering value-based solutions, and providing exceptional service that makes a difference in people’s lives.
A successful State Farm Agent is seeking an energetic and driven professional to join our team as a Customer Service Representative. In this role, you will help grow our business by building meaningful customer relationships, delivering value-based solutions, and providing exceptional service that makes a difference in people’s lives.
Who We Are at Steve Manzano State Farm:
At Steve Manzano State Farm, we:
- Operate as a supportive and unified team, driven by shared goals and success.
- Encourage and uplift one another – we don’t tear each other down but instead foster a culture of mutual support.
- Celebrate achievements and prioritize both personal and professional growth.
- Build meaningful relationships with our customers by truly listening to their needs and consistently exceeding expectations.
- Create a positive and inclusive environment where everyone’s contributions are valued, and success is shared.
- Balance hard work with moments of fun, always striving to improve and grow together.
- Our mission is to: Make a meaningful difference in the lives of our customers while creating a rewarding and fulfilling workplace for our team.
- If you are passionate about making a positive impact, growing in your career, and being part of a supportive team, this is the place for you!
Responsibilities
- Build and maintain strong customer relationships by proactively following up to ensure satisfaction and retention.
- Provide friendly and accurate customer service, addressing inquiries about quotes, coverages, and policy changes.
- Generate leads, schedule appointments, and recommend products and services tailored to customer needs.
- Collaborate with team members to achieve agency goals and maintain a supportive work environment.
- Develop expertise in State Farm products to deliver personalized solutions and grow within the agency.
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No prior experience necessary – just a strong desire to succeed and make a difference.
As an Agent Team Member, you will enjoy:
- Hourly pay PLUS commissions and bonuses to reward your success.
- Opportunities for career growth and advancement within our agency.
- 401(k) retirement matching plan to help you build your future.
- Paid time off (vacation, personal, and sick days) for work-life balance.
- A supportive and positive office culture that values your contributions
- Valuable hands-on experience in the insurance industry.
- Paid holidays to spend time with family and friends.
- And much more to make your career fulfilling!
Requirements
- People-oriented with strong interpersonal skills capable of building trust and rapport with clients and colleagues.
- Organizational and efficient multitasker, able to prioritize tasks in a fast-paced environment.
- Driven and results-oriented, with a passion for achieving goals and delivering exceptional customer experiences.
- Structured schedule: Monday to Friday, 8:30 AM to 5:00 PM, with weekends off to support work-balance and stability.
If you are motivated to succeed and excited to grow in this role, please complete our application. We look forward to following up with you regarding the next steps in the interview process.
Please note:
This position is with an independent contractor agent of State Farm, not with State Farm Insurance Companies directly. Employees of State Farm agents are required to obtain applicable licenses within a specified timeframe, and we will provide the necessary support and resources to help you succeed in this process. State Farm agents are independent contractors who hire and manage their own teams. Employees of State Farm agents are not employees of State Farm Insurance Companies.
Compensation: $35,500.00 - $65,000.00 per year
We're Hiring!
We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Steve Manzano - State Farm Agent!
About Our Agency
- Our office is located in Oviedo.
- Our office is open Monday - Friday 9:00 am - 5:00 pm.
- We have 37 years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club
- Additional languages spoken: Spanish
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none